Terms of Service

Last updated: October 20, 2026

These Terms of Service ("Terms") are an agreement between you and MoveCRM LLC ("MoveCRM", "we"). They apply to our website movecrm.pro, the MoveCRM web app and the MoveCRM Crew mobile app (together, the "Service").

If you use the Service for a company, you accept these Terms for that company and confirm that you may do so; "you" then means the company.

You must be at least 18 and able to make a binding contract. You agree to use the Service only for lawful business purposes and in line with these Terms and our Privacy Policy.

• Give accurate information and keep it up to date.
• Keep your password safe. You are responsible for everything done under your account and by the users you invite.
• Tell us right away at support@movecrm.pro if you think someone used your account without permission.

New companies can try the Service free for 30 days, with full feature access and no credit card. At the end of the trial, choose a paid plan to keep using the Service. If you don't, we may limit access to the account and later delete its data as our Privacy Policy describes.

• Paid plans are billed in advance, monthly or yearly, through our payment processor Stripe. Prices are shown on our website and do not include taxes, which we add where required.
• Your plan renews automatically until you cancel. You can cancel at any time; the cancellation takes effect at the end of the current billing period.
• 30-day money-back guarantee: if you are not satisfied, ask for a refund within 30 days of your first paid charge and we will refund that charge. Other charges are not refundable unless the law requires it.
• We may change prices after telling you in advance. A new price applies from your next billing period.
• If a payment fails and is not fixed after we notify you, we may suspend the account until it is paid.

You keep all rights to the information you and your users put into the Service ("Your Data"). You allow us to host, copy, process and display Your Data only as needed to provide and improve the Service and as our Privacy Policy describes.

You are responsible for Your Data and for having the right to collect and use it, including your customers' and employees' information, the consent needed to send them text messages, and the payment terms you agree with your customers.

You can ask us for a copy of Your Data while your account is active.

You will not:

• break any law, or use the Service to send spam or unlawful messages;
• upload malware, or content you have no right to use;
• get around security limits, access other customers' data, or disrupt the Service;
• copy, resell or reverse engineer the Service, except where the law allows it;
• use the Service to build a competing product.

Some features work with services from other companies, such as Stripe and Square for payments, RingCentral for calls and texts, Verizon Connect for vehicle tracking and Google for maps. Their own terms apply to your use of them, and we are not responsible for them. Payments you take from your customers are between you, your customer and the payment provider.

MoveCRM and its licensors own the Service, including its software, design and content. These Terms give you the right to use the Service during your subscription; they do not transfer any ownership. If you send us ideas or feedback, we may use them without owing you anything.